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PRODUCT QUESTIONS
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If you are unable to find the product on the website or in our Literature, please contact a sales engineer to assist you.
If you are unable to find the product on the website or in our Literature, please contact a sales engineer to assist you.
Please visit our Products to see all of the options available. If you still can't find the color you need, contact a sales engineer to discuss custom colors
Please be sure to visit our Resources page to see if we will be at a location near you soon. If not, please contact a sales engineer to schedule a visit to our facility.
You can find our warranty here.
ASSISTANCE
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To find a local representative, please go to our Resources for assistance or contact a sales engineer to assist you.
Here at Champion Tool Storage we understand that building an efficient work space may seem overwhelming! We are here to help and to assist you for FREE. We have a staff of engineers that can provide workflow studies, storage solutions, product specifications, CAD blocks, and drawings. We’re here to help your project succeed!
Champion is dedicated to providing customized solutions that meet your needs. Many of our products are available in non-standard sizes through our Customize It program. We can also customize most of our existing products to meet your specific needs. Please contact a sales engineer to assist you and find out why so many customers have chosen Champion to manufacture their custom products.
Please contact a sales engineer for your specific product installation guide or check the Product Installation page.
SHIPPING AND DELIVERY
Most small items ship UPS daily. Our larger items and cabinets ship motor freight. All motor freight items are palatalized or crated.
Once your order ships, our sales team will forward all of the shipping and tracking info via email. If you have questions, please contact us.
Contact your sales engineer for shipping and freight information. If you bought online, check your email invoice.
Champion offers a lift gate service if a forklift or loading dock are not available for our larger items. Please contact our Customer Service Department at 866-391-4200 for more information and pricing.
Champion Tool Storage products are manufactured at and ship from our facility in Hood River OR, USA (Zip Code 97031). Our terms are FOB factory.
PRICING AND PAYMENTS
Please fill out our Contact Form and let us know more about your needs or call our Customer Service Department at 866-391-4200
Visa, MasterCard, Discover, or contact a sales engineer for commercial terms.
Terms and Conditions
ACCEPTANCE OF PURCHASE ORDER: These Terms and Conditions of Sale together with our sales order acknowledgement constitute an acceptance by Champion Tool Storage ("Seller") to provide the goods described on your ("Buyer") purchase order (the "Products"), subject to the terms and conditions below and in our sales order acknowledgement. Seller's agreement to sell the Products is limited to the terms of this Agreement. Buyer shall be deemed to have made an unqualified acceptance of this Agreement on the earliest to occur of the following: (a) failure by Buyer to notify Seller in writing of any objection which Buyer may have to any provision of this Agreement within 5 days of receipt hereof; (b) Seller’s first delivery of the Products; or (c) any other event constituting acceptance under applicable law. Any acceptance, confirmation, purchase order or the like sent by Buyer with respect to this sale which states additional or differing terms from this Agreement shall operate as an acceptance of all terms and conditions hereof, and all such additional or differing terms sent by Buyer shall be deemed proposals for material modification hereof, to which notice of objection is hereby given, and they shall not become part of this Agreement without Seller's express written assent thereto.
Purchase Order Mailing Address and Email Address:
Champion Tool Storage / 3070 Lower Mill Rd. / Hood River, OR 97031 – Email:orders@championbuilt.comPRICE: All prices are FOB Seller’s plant unless otherwise specifically set forth in the sales order acknowledgement. Prices stated are subject to change without notice in the event of (1) alterations in specifications, quantities, designs, or delivery schedules and/or (2) increases in the cost of fuel, power, material supplied, or labor. Prices quoted are in USD and are valid for (30) days.
PAYMENT: Buyer shall pay Seller 100% of the invoice within 30 days from the date of invoice or as noted in the terms of the sales order acknowledgement. Payment can be made with company check, ACH transfer, or credit card. Champion accepts American Express, Via, and Master Card. All orders over $2,500.00 that are paid with a credit card are subject to an additional fee of 3.5% for processing fee. Seller has the right to charge a late payment charge of the lesser of 18% per annum or the maximum annual rate allowed by law on any past due amounts. If buyer does not pay any amount due, Seller may, without prejudice to Seller's other lawful remedies: (a) declare immediately due and payable all Buyer's obligations to Seller, (b) change credit or other terms for future deliveries, (c) suspend or discontinue any further deliveries until Buyer pays all overdue amounts, or (d) repossess the Products. Buyer agrees to reimburse Seller for all costs and fees incurred in collecting any sums owed to Seller, including reasonable attorneys' fees.
INTERNATIONAL ORDERS: Buyer shall pay 50% deposit at time of order and the remaining balance is due at time of shipment.
SMALL/MINIMUM ORDERS: Champion has a $250.00 minimum order, anything less will require a minimum charge for processing of 10% of the order total.
ORDER CHANGES/SHIPMENT CHANGES/CANCELLATIONS: Customer has 3 days to call Champion to make any changes with an open purchase order. These requests have to be made in writing via e-mail to Champion. Anything after the 3 days, Champion will work with each customer to accommodate the need of the change to the best of our ability. Champion reserves the right to change pricing based on requested pricing. If order is cancelled, Champion reserves the right to charge 25% of original PO cost. Shipping changes by customer is allowed, but Champion may ask for payment from customer for total or partial amount of the purchase order.
SHIPMENT TERMS: All orders will be shipped F.O.B shipping Point. Champion will use the best way with freight prepaid. Any changes due to special configurations, such as lift-gates, upgraded packaging, etc., will be additional charges applied to order.
CUSTOMER PICK UPS: Champion does allow for pick-ups at our Hood River location, our customers are responsible for all carriers set up and scheduling. We will require a 24 hour notice from the carrier when notice of pick up date is determined. If customer does not pick up order in timely manner, we reserve the right to deliver on carrier of our choosing.
LIMITED WARRANTY; DISCLAIMER OF OTHER WARRANTIES: Seller warrants to Buyer that, at the time of delivery, the Products comply with the specifications stated in Buyer's purchase order. Buyer must make claims for breach of warranty in writing within one year of the date of delivery and within 10 days after discovery of breach. Buyer's failure to make such claim within such time frames shall constitute Buyer's irrevocable acceptance of the Products and Buyer's acknowledgment that the Products fully comply with this Agreement. Seller shall, at its option, either replace at its expense any Products proved to Seller's reasonable satisfaction to be in breach of this section or refund to Buyer any of the purchase price received by Seller for such Products. Such warranty shall not apply in cases of damage in transit, negligence, abuse, failure to follow Seller's instructions, improper storage, accident, misuse, neglect or alteration by any party other than Seller or by physical environment. SELLER'S AGGREGATE LIABILITY WITH RESPECT TO THIS AGREEMENT SHALL BE LIMITED AND SHALL IN NO EVENT EXCEED THE PURCHASE PRICE RECEIVED BY SELLER FOR THE DEFECTIVE PRODUCTS. SELLER MAKES NO OTHER REPRESENTATIONS OR WARRANTIES, WHETHER WRITTEN, ORAL, STATUTORY, EXPRESS OR IMPLIED, CONCERNING THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER FOR BREACH OF ANY WARRANTY, FOR BREACH OR REPUDIATION OF ANY OTHER TERM OR CONDITION OF SALE, OR FOR LIABILITY ON THE BASIS OF NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SELLER SHALL HAVE BEEN ADVISED IN ADVANCE OF THE LIKELIHOOD THEREOF.
FORCE MAJEURE: Neither party shall be in default hereunder by reason of any failure or delay in the performance of any obligation under this Agreement where such failure or delay arises out of any cause beyond the reasonable control and without the fault or negligence of such party. Such causes shall include, without limitation, storms, floods, other acts of nature, fires, explosions, riots, war or civil disturbance, strikes or other labor unrest, embargoes and other governmental actions or regulations that would prohibit a party from ordering or furnishing Products or performing any other aspects of the obligations hereunder. This section shall not apply to Buyer's payment obligations hereunder.
TERMINATION: Seller may, upon written notice to Buyer, immediately terminate this Agreement and any further obligations to make shipments hereunder if Buyer fails to comply with the terms of this Agreement including (without limitation) in the event that Buyer becomes insolvent or bankrupt, is more than 45 days delinquent in payments to Seller, or fails to sign this Agreement within 30 days of the date of this Agreement. Buyer may not cancel or modify this Agreement except upon terms accepted in writing by Seller. If Buyer cancels or modifies this Agreement, Buyer shall compensate Seller for all costs and damages resulting there from, including (without limitation) lost profits, allocable overhead, commodity market losses and all other incidental and consequential damages.
PRODUCT RETURNS: Buyer may not return Products except upon terms accepted in writing by Seller.
DAMAGE SHIPMENTS: Customer is responsible for all damage after receipt of product at either their distribution center or the end use customer. Visible damage should be noted on freight bill and is endorse by the signature of the driver from the freight carrier. Any visible damage (shredded shrink wrap, bent corner guards, etc.) must be noted on the carriers Bill of Lading form along with a signature. If there is visible damage to the product upon arrival, the Buyer is instructed to refuse delivery of the damaged product. The damaged product, still in its original packaging, will be returned to Seller for inspection. Failure by the Buyer to make any claim against the company within five (3) days of receipt of the product shall constitute acceptance of the products and a waiver of product damage or shortages.
TITLE AND RISK OF LOSS: INSURANCE: Title to Products shall transfer from Seller to Buyer upon shipment, but Seller shall retain a security interest in the Products until Buyer has fulfilled all of its obligations under the Terms and Conditions, including making payment in full to Seller for Products and services hereunder. Buyer shall maintain insurance covering the Products against loss by fire, theft or any hazard in an amount equal to the purchase price of the Products from the time of shipment until Buyer has made payment in full to Seller for all Products and Services.
You can track your order here. We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us.